Shipping Policy

At Best Online Seller, we are committed to delivering your products safely and on time. Please review our Shipping Policy to understand how delivery, processing, and charges work.

Delivery Coverage

We deliver products all over Bangladesh, including:

• Inside Dhaka City

• Outside Dhaka Districts

• Remote and rural areas (delivery time may vary)

Estimated Delivery Time

Delivery times depend on your location:

• Inside Dhaka: 1–3 working days

• Outside Dhaka: 2–7 working days

Note: Delivery may take longer during holidays, bad weather, strikes, or unavoidable circumstances.

Order Processing Time

• Orders are typically processed within 24 hours of confirmation.

• You will receive a notification/SMS/call once your order is shipped.

• Orders placed after 6 PM will be processed the next working day.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for all orders.

• Pay only after receiving and checking the product.

• Customers must inspect the product in front of the delivery person.

• If the product is damaged or defective, please return it immediately without payment.

Shipping Charges

• Shipping charges, if applicable, will be shown during checkout.

• Shipping costs vary depending on product size, weight, and delivery location.

• Occasional promotional offers may include free shipping.

Failed Delivery Attempts

A delivery may fail if:

• The customer is unavailable

• The provided address or phone number is incorrect

• The customer refuses to accept the delivery

In such cases, the order may be canceled or rescheduled at our discretion.

Product Inspection Requirement

To ensure customer satisfaction:

• All products should be inspected during delivery

• If damaged, defective, or incorrect, please return immediately

Once the delivery agent leaves, we may not accept claims for physical damage.

Order Tracking

If tracking is available for your order, we will provide you with:

• Tracking number (if applicable)

• Delivery updates via SMS, email, or call

International Shipping

Currently, we only deliver within Bangladesh.
International shipping is not available at this time.

Policy Updates

Best Online Seller reserves the right to update or modify the Shipping Policy at any time without prior notice.